Excelling through clarity and collaboration

Chris William Inda, MA | Conflict Management | Trainer and Consultant | Life Coach | 612.386.8170 | [email protected]


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Conflict, always looming, is inevitable and a part of every relationship and organization. Studies reveal that up to 30% of managers’ time and up to 42% of employees’ time is spent dealing with conflict. Going unnoticed, over 65% of performance problems result from strained relationships between employees. Organizations pay a steep price for conflict management difficulties corresponding to millions of dollars in wasted payroll and lost opportunities. Unmanaged conflict is the largest reducible cost in organizations today! If not handled properly, conflict can lead to:

• mistrust and hostility

• miscommunication and faulty execution

• degraded decision making

• impaired team performance

These are some of the pernicious and costly effects conflict can have on organizations and their employees. There is a better way… If these issues are occurring, Intentional Matters offers an excellent remedy to alter and repair organizational discord.